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Frequently Asked Questions

Customer serviceFrequently Asked Questions

It is fast & easy with Grandlane. Fill in your pick-up & drop-off location with preferred date & time. Click on the “Search” button. Grandlane will help you find the best options available for you. Select a suitable option, click on Book Now and complete the payment.
Grandlane offers a wide range of airport transfer options to cater to your every type of transport needs. The available airport transfer options include Business VAN, Business Class, First Class, Electric Class, Economy Class & Mini Bus.
Yes. Firstly, the chauffeurs at Grandlane track passengers’ flight’s status in real-time to ensure on-time arrival. Secondly, if your flight gets delayed, you’ll get an hour of complimentary waiting time at the airport. So, you don’t need to worry about pick-up.
All private airport transfer services available on Grandlane are fixed & follow an all-inclusive pricing structure. There aren’t any extra or hidden charges.
You can meet your driver waiting for you in the arrival hall at the airport, holding your name plate. They will meet & greet you and escort you to your vehicle.